AIR & GROUND SOURCE

Heat Pumps

Benefits of Heat Pumps

A home heating solution that uses air, or ground, temperature to deliver hot water for your heating system. Choose from our tried and tested range of heat pumps and lead the way in enjoying carbon-reducing, greener heating.


  • Energy Efficiency: Converts energy efficiently
  • Reduced Carbon Footprint: Lowers emissions significantly.
  • Cost Savings: Reduces energy bills.
  • Versatility: Year-round heating and cooling.
  • Low Maintenance: Minimal upkeep required.

How Heat Pumps Work

    • Heat pumps efficiency rate300%
    • Renewable energy provided by a heat pump80%

An air source heat pump harnesses the air's energy to heat and supply hot water to your house. It employs electricity to activate the pump's components, moving energy from the heat source to the heating system or heat sink.

Solar Thermal


Installing solar thermal hot water heating requires minimal upheaval and can deliver considerable cost savings, making this type of renewable technology a practical and cost-effective option for new-builds and existing properties.

  • Produces up to 60% of a property’s annual hot water – as much as 100% in summer.
  • Suitable for every home, whether new build or retrofit.
  • Low-cost investment.
  • On-roof and in-roof solar panels available.

Financial Support


Numerous grants and incentives are on offer to assist with the initial costs of transitioning to a heat pump, plus heat pumps are exempt from VAT.

Please contact us to find out more.

We are proud to be registered Nu-Heat Installers offering high quality Heat Pumps

Heat Pump FAQs

1Which Heat Pump is More Efficient?
Air source heat pumps depend on fluctuating outside air temperatures, unlike the consistent ground temperatures that ground source pumps utilize, making the latter generally more efficient. However, ground source systems have higher installation costs, making air source pumps more popular.
2How Should Heat Pumps Operate for Optimal Efficiency?
Heat pumps excel when continuously running at low temperatures, unlike boilers which operate intermittently at high temperatures. They're ideally controlled by a weather compensation system, adjusting to both external and internal temperatures, ensuring steady, efficient heating without the rapid temperature changes typical of boilers.
3What are Heat Pump Servicing Requirements?
Heat pumps have simpler servicing needs than boilers, but whether homeowners or professionals should do this varies. Ground Source heat pumps mostly require checks, especially for the correct levels and effectiveness of the anti-freeze fluid in the loop system, and maintaining water pressure. Air Source heat pumps need the external unit clear of debris and internal filters cleaned or replaced as per manufacturer guidelines. Both types may require servicing of any connected unvented mains pressure hot water cylinders.
4How Do Heat Pump Running Costs Compare?
Running costs for heat pumps depend on the house's insulation and design. In well-insulated homes built to new standards, they're often cheaper to operate than gas or oil-fired boilers, especially at low temperatures around 40ºC. Efficiency drops and costs rise at higher temperatures, due to poor insulation, undersized radiators, or when heating water to higher temperatures.
5Can Heat Pumps Work with Existing Boilers?
Yes, through a hybrid system combining a gas boiler and an air-to-water heat pump. This setup allows the heat pump to handle most heating, with the boiler kicking in during colder months for extra warmth or hot water, minimizing the need for immediate system or home upgrades.
6What Are Heat Pump Installation Costs?
Installation costs vary by home and heat pump type, with air-to-water models around £8k and ground source up to £20k, influenced by site specifics and existing system compatibility. Grants and incentives like The Boiler Upgrade Scheme, plus VAT exemption, can significantly lower initial expenses.
7Are Heat Pumps Noisy?
Air source heat pumps, with their external fans, are noisier than ground source pumps. However, their noise level is generally low compared to typical outdoor sounds and rarely causes complaints.
  • Cindy Palfrey
    Highly recommend Tristan and team. We had a new boiler fitted by him and team, the work was excellent. All very professional , helpful and easy to ask any questions. The yearly boiler check he provides is also great and a reasonable price. He will always get back to you quickly if you have any questions which we have found really great.
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  • John White
    I would highly recommend Tristan Forsey Gas & Heating Engineer. The professional approach to his work gives confidence and, as a landlord this is very important. Queries are answered quickly and any explanations needed regarding repairs or replacements are dealt with in a customer friendly manner. All this comes with competitive prices and a trustworthy approach. With a reliable team he is also able to accommodate emergencies effectively.
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  • Rich Myriad
    Tristan just installed an entire central heating system with minimum fuss. Very professional, very neat work and a favourable price compared to others. Would recommend him without fail.
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  • Simon Oxford
    Tristan was polite, prompt and knowledgable, he serviced by elderly mother’s boiler quickly and cleanly and we are very pleased with his work, highly recommended.
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  • Julie Gruit
    Great job, very professional and helpful. Arrived when expected, left everything tidy. Good price. Would definitely recommend and will use again, thank you.
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  • Jon Knight
    Dependable and professional got us reconnected after a meter move would choose again
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  • Jonathan Palfrey
    Highly recommended for a reliable professional service
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